Blue Cross and Blue Shield of Minnesota: All help desks for Medicare products closed on Memorial Day

See an update from Blue Cross and Blue Shield of Minnesota.

Contact  Dan Arland,, or LaRae Mills,, with questions.

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Live representatives not available

Please note the Medicare pre- and post-enrollment service phone lines will be closed on Memorial Day. Customer service will also be unavailable that day. ​

MedicareBlueSM Rx (PDP) broker help desk:MedicareBlue Rx pre-enrollment:     1-866-464-3919

MedicareBlue Rx post-enrollment:   1-866-849-2498

Memorial Day – Monday, May 28
MedicareBlue Rx agent pre-enrollment Closed
MedicareBlue Rx agent post-enrollment Closed
MedicareBlue Rx agent post-enrollment  IVR*


Platinum BlueSM (Cost) and Senior GoldSM broker help desk: 1-800-262-0821
Memorial Day – Monday, May 28
Agent pre-enrollment Closed
Agent post-enrollment Closed
Platinum Blue customer service  IVR*

* IVR (Interactive Voice Recorder): All calls will be returned by the end of the following business day.



If you have questions regarding anything contained within this Agent Alert, please contact the appropriate agent help line:

  • MedicareBlueSM Rx (PDP) pre-enrollment toll free at 1-866-464-3919
  • MedicareBlue Rx post-enrollment toll free at 1-866-849-2498
  • For other products, contact agency services at (651) 662-5240 or toll free at 1-800-262-0821​