Meet our Product Experts
Our team of experienced product experts and account managers are here to assist you through the entire sales pipeline. Whether it be recommending the best products available, helping with case design and pre-underwriting preparation or dealing with carrier issues, our brokerage support team is equipped with the right knowledge, tool and resources to help you along the way. Meet our product experts and your relationship managers.
Relationship Manager, Life Insurance
Bob Hertz, Relationship Manager - Life Insurance, work with insurance producers to help them find the best products for their clients. He also evaluates new carriers and products for selection into the LeClair Group portfolio. Bob has 25 years insurance industry experience. He is a life and annuities specialist.
Bob holds a degree from the University of Minnesota. He is also a Certified Life Underwriter and Chartered Financial Consultant.
“My passion is to keep agents at the forefront of product and industry knowledge by providing them resources and education needed.”
Relationship Manager, Long Term Care
Dutch Koop, CLTC, is LeClair Group’s Long Term Care Practice Leader. Coming to LeClair Group with over 12 years of experience as a Long Term Care and Disability Income expert, Dutch is passionate about helping agents find solutions for their clients.
“I'm in my element when working with agents that understand the importance of LTC planning. Education is key.”
Manager of Brokerage Services
As Manager of Brokerage Services at LeClair Group, Jennifer provides leadership to the brokerage support team. Jennifer's goal is to create and maintain strong relationships within the LeClair Group ecosystem, and lead the brokerage team to provide an even more exceptional brokerage experience.
“It’s extremely important to me to make sure that the brokerage team is working in sync with each other, with agents, with carriers, etc. Also important is having the right processes in place to maximize efficiencies, having goals and communicating those to the team, and most importantly, making LeClair an enjoyable place to come to each day. Transparency, trust, teamwork – my T’s for success”
Relationship Manager, Health and Medicare
Agents can look to Dan for assistance with all Medicare related questions including Medicare changes, best practices, contracting, rules and regulations. Dan spent 14 years as an independent agent running his own agency in Oakdale, Minnesota. Having specialized in Medicare, he understands your clients’ needs and looks forward to supporting your Supplement, Advantage and ancillary insurance needs. Dan enjoys training and is fired up to become an ‘Agent’s Agent’ at LeClair Group.
“I am deeply devoted to making sure that Brokers and Agents know and understand the options that their clients have in the health insurance arena.”
Relationship Manager, Health and Medicare
Kris Johson, Relationship Manager - Medicare, comes to LeClair Group with over six years of experience in the insurance industry having previously worked for PreferredOne and Blue Cross and Blue Shield. In addition to his industry knowledge, Kris also brings with him strong people and customer service skills. Additionally, Kris has a passion for helping others.
“I take pride in providing an open line of communication to the people I work and going the extra mile to help provide a solution anytime I can. At LeClair We Are better together and I play a role in the team atmosphere LeClair has.”
Relationship Manager, Health
Katie is dedicated to assisting agents with the best service possible concerns regarding small group policies. Agents can come to Katie for assistance with adding employees to groups, quotes, discrepancies on claims, and much more Katie strongly believes that Group Health Insurance allows businesses to recruit and retain talented employees and by understanding exactly what agents are in need of, she is able to provide answers and support in a timely manner. Katie bring with her several years of sales and customer service experience, including most recently at Securian. Katie has a degree from University Wisconsin Stout.
Outside of the office, Katie enjoys spending time with my family and friend as well yoga, gardening and spending time outdoors.
“I bring with me several years of experience in sales, customer service and relationship building. I enjoy learning new products and processes, and believe that is important in this ever-changing industry.”